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Från tropisk hetta till arktisk kyla : En kvalitativ studie av Parken Zoos kriskommunikation på Facebook
by
Ottosson, Emily
,
Persson
,
Rasmus
Published 2015
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Bachelor Thesis
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Related Subjects
Parken Zoo
crisis
crisis communication
facebook
image restoration theory
irt
kris
kriskommunikation
scct
situational crisis communication theory
social media
sociala medier
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